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There are several other companies saying they provide payroll services. While they may be able to complete the processing of your payroll, they typically don’t provide an adequate level of service. At PBS we pride ourselves on our personalized, proactive, and hands-on service -- that's what really sets us apart.
Because, ultimately, payroll, HR and benefits are all about people. It's about developing a relationship. It's about knowing that when you pick up the phone you will get a real person who knows your company and can offer a customized and thoughtful solution.
At PBS, we take it even farther than that. We're dedicated to making sure that everything is running smoothly for you and your team. We get to know your business, listen to your concerns and understand exactly what we need to do to support your success. That’s because, at PBS, every client, every employee and every task matter to us.
Meet Our TeamTruth is, we do more than care. We’re actually obsessed. We believe these obsessions are what set us apart and, quite frankly, make us better. That said, we’re obsessed with:
Business Development Representative
P: (205) 825-8943
E: aculliver@pbspay.com
Director of HR & Benefits
P: (205) 825-8937
E: mdebord@pbspay.com
Vice President of Client Services
P: (205) 271-5407
E: agresham@pbspay.com
PEO Implementation Specialist
Kristan Alexander started with PBS PEO as a Human Resources Assistant in January 2020. Prior to joining the PBS PEO Team, Kristan worked as a Legal Assistant in Social Security Disability Law for twelve years and in Mass Torts for two years. While attending college she majored in Broadcast Communications. Kristan loves to spend her free time outdoors, traveling, writing, and, of course, spending time with her friends and family.
The big things in life make us happy, but it’s the small things that make life enjoyable.
Operations Manager
Mary Ann Avery joined PBS in April of 2010 as a Payroll Specialist. In November of 2018, Mary Ann assumed the position of Operations Manager for PBS. She is responsible for all operations aspects for PBS as well as with payroll portfolio management, new client set-up, and filing and payment of taxes for various federal, state and local tax authorities. Prior to joining PBS, she worked for the CPA firm Barfield, Murphy, Shank and Smith for 5 years.
Mary Ann is a graduate of the University of Montevallo with a Bachelor of Business Administration with a focus in Accounting and has received her Fundamental Payroll Certification from the American Payroll Association. When she isn't handling operational duties at PBS, Mary Ann enjoys spending time at the lake with her husband and two children.
Ask and it will be given to you; seek and you will find; knock and the door will be opened to you.
— Matthew 7:7
Payroll Specialist
Merenda Beaman joined the PBS team in March of 2019 as a Payroll Clerk. Prior to PBS, Merenda worked in the hospitality industry for over 20 years. She has experience in various positions from customer service to accounting and human resources. Merenda attended the University of Tennessee, Knoxville where she studied accounting.
In her free time, Merenda enjoys caring for her family and making the drive to and from her hometown, Atlanta.
Working hard for something we don't care about is stress, working hard for something we love is called passion.
— Simon Sinek
Controller
Deanna Bellsnyder joined PBS in July 2018 as Controller. Deanna came to us from Lakeshore Foundation in Homewood where she was the Accounting Coordinator for over 10 years. Before joining Lakeshore Foundation, Deanna worked with AmSouth Bank as an internal auditor and Construction Loan manager then Brookwood Baptist Church as their Financial Secretary for 9 years.
Deanna loves spending her free time at the lake, gardening, or cheering on her Auburn Tigers with her two sons.
Bloom where you are planted.
Senior Implementation Specialist
Bo Brasher joined the PBS team in February 2019 as an Implementation Specialist. Prior to joining PBS, he honed his skills as a teacher, writer, musician, and actor both in Birmingham and abroad in South Africa. Bo also studied Media Writing and Journalism at Lee University in Cleveland, Tennessee, before moving back home to help his family.
His main non-work interests are highly pop cultural. He prides himself on being the life of the party, especially if he’s spending time with friends. Bo lives with his best friend, Ace, a giant black lab who is the friendliest, best dog in the world.
You're only given a little spark of madness. You mustn't lose it.
— Robin Williams
Tax Clerk
Kristy Burman joined the PBS team in October 2020 as a Tax Clerk. Kristy is a graduate of Florida State University with a BS in Social Work and Psychology. Kristy previously worked with her degree as a counselor, but after opening up her own business three years ago, became interested in business and taxes. Kristy has three children and loves to spend her free time hiking, cooking, reading, and spending time with family and friends.
You are braver than you believe, stronger than you seem, smarter than you think, and loved more than you know.
Senior PEO Implementation Specialist
Jennifer Clark joined PBS in October of 2017 as an Implementation Specialist and then further moved her implementation knowledge to the PEO. She is a huge asset to the team! Jennifer’s responsibilities include coordinating implementation details, maintaining new client files, processing payroll, timekeeping, and assisting in projects. Jennifer has a husband, Randy, and two beautiful daughters. She and her family love spending time together as much as possible!
Prior to joining the PBS team, Jennifer was a customer service representative at a health care BPO firm. Jennifer graduated from the University of Alabama at Birmingham in 2012 with a Bachelor of Science in Health Care Management with a concentration in Clinical Management.
I long to accomplish a great and noble task, but it is my chief duty to accomplish small tasks as if they were great and noble.
— Helen Keller
PEO Payroll Specialist
Alice Cole joined PBS PEO Payroll Services in June of 2019 as a PEO Payroll Specialist. Alice comes to PBS with 10+ years of payroll processing knowledge and skills from both the client side and the payroll processing side.
Prior to joining the PBS team, Alice worked as a Senior Payroll Specialist for a local payroll company and as an in-house payroll specialist. She also has experience in several other backgrounds with 17 years as a Cosmetologist and 17 years in Finance. Alice graduated college with a 4.0 GPA and was awarded class Salutatorian with a degree in Legal Office Management but chose to pursue a career in the Finance Industry instead.
Alice and her husband have two adult children and seven grandchildren. Alice spends most of her free time attending her grandchildren’s sporting events and other activities.
Those who bring sunshine to the lives of others cannot keep it from themselves.
Tax Specialist
Matt Crowson joined PBS in May 2019 as an Implementation Specialist and assisted in setting up all new companies. As he honed his skills, PBS realized he would make an excellent addition to the tax team, and he joined as a Tax Clerk. Prior to joining PBS, Matt spent a few years in the restaurant industry. He is a graduate of The University of Montevallo in 2017 with a B.S. in Marketing.
During his free time, Matt enjoys traveling while playing Magic: The Gathering with friends.
A man who procrastinates in his choosing will inevitably have his choice made for him by circumstance.
— Hunter S. Thompson
Business Development Representative
Ashley Culliver joined PBS in April 2021 as a Business Development Representative. She graduated from Birmingham Southern College in May of 2012 with a B.S. in Business Administration. Prior to joining PBS, Ashley worked in Human Resources at Golden Flake Snack Foods and Avanti Polar Lipids. Outside of PBS, Ashley enjoys spending time with her husband, Jordan, and their two children.
Whatever you are, be a good one.
— Abraham Lincoln
Director of HR & Benefits
Michelle DeBord joined PBS in June 2021 as the Human Resources Manager of Huntsville. She has over 20 years’ experience in Human Resources across multiple industries, including manufacturing, government contracting, and public k12 education. Michelle has a passion for helping people solve problems and get connected with the right resources they need to be comfortable and confident in their career path. She has been very active in her local and state level HR organizations over the years in an effort to serve her peers and stay knowledgeable in the ever-changing field of HR.
A person who feels appreciated will always do more than what is expected.
PEO Implementation Specialist
Sandra Denaburg joined PBS in March 2021 as a PEO Implementation Specialist. Sandra brings over 25 years of payroll experience to the PEO, and her responsibilities include working with clients and their employees to set up all new profile information, training, onboarding, and providing a smooth transition between the client and PBS Payroll Specialists. Sandra enjoys spending her free time with family, friends, playing with her fur babies, exploring the great outdoors, and working in the yard.
Let us remember that life gives us no guarantees. It is uncertain and unpredictable. Every morning we wake up is the first day of the rest of our life. Make the most of each day!
Tax Manager
Brittany Dickerson joined PBS in July of 2017 as a Tax Clerk Intern and is now a Senior Tax Specialist. During her first few years at PBS, Brittany quickly became an integral part of the Tax Team. She helped improve processes and utilizes her attention to detail daily. Prior to PBS, Brittany worked for 8 years as a seamstress with her uncle while going to school. She graduated from Jefferson State Community College with an Associate in Applied Science in Accounting and an Associate of Arts, along with two certificates in accounting.
Brittany enjoys doing activities such as crafting, baking, and spending time with her family as well as catering to her little dog, Bella.
Sometimes you will never know the value of a moment until it becomes a memory.
Senior Benefits Specialist
Leigh Ellington joined PBS as an HR Assistant in August 2016. Since then she has taken on the role of a Benefits Specialist and coordinates all things benefit-related for the PEO. Leigh graduated from Auburn University with a B.S. in Finance. Prior to joining PBS, Leigh was a benefits coordinator for an electrical contractors company. Leigh likes to spend her time chasing her loveable dogs or relaxing at the lake.
Hard work beats talent when talent doesn't work hard.
— Tim Notke
Senior Human Resources Specialist
Chet Estes joined PBS in June 2021 as a Business Development Representative. Prior to joining PBS, Chet served in a variety of business development, operational, and leadership positions with local businesses in Birmingham and Mobile, Alabama. He has a background in the education, food service, and professional services industries and recently attained an MBA from the University of Montevallo.
Chet enjoys reading across a variety of subjects and spending time with his family. Together they enjoy traveling, grilling, and spending fun times with new and old friends.
So, teach us to number our days, that we may present to you a heart of wisdom.
— PSALM 90:12
Client Account Specialist
Debbie Evans joined PBS in January 2022 as a Client Account Specialist. She has spent over fifteen years in Sales, mostly in the medical industry, ranging from Customer Service to Regional Sales Manager. She graduated from Jacksonville State University with a Bachelor of Science in Marketing.
In Debbie’s free time she enjoys traveling with her family and friends.
Business Development Representative
Grace Evans joined PBS in June of 2022 as a Business Development Representative. She graduated from the University of Alabama in May of 2022 with a double major in Finance and Marketing and a sales minor. She enjoys the lake, Alabama football, trying new restaurants, fly fishing, and spending time with her family, friends, and two black labs.
Focus on the process of what it takes to be successful.
— Nick Saban
Accounting Assistant
Stephanie Rowe joined Payroll & Benefit Solutions in January of 2022 as an Accounting Assistant. She graduated from the University of Montevallo in December 2011 with a degree in Child and Family Studies. Originally from Gardendale, Stephanie moved back to Montevallo in the summer of 2021. Before joining Payroll & Benefit Solutions, Stephanie worked with at risk youth right after graduating and worked retail banking and Accounts Receivable for around nine years. In her free time, you will find Stephanie cheering on the Atlanta Braves and the Alabama Crimson Tide!
Find out who you are and do it on purpose.
— Dolly Parton
PEO Payroll Clerk
Theresa Fuller joined PBS in May as a PEO Payroll Clerk. She is a graduate of the University of North Alabama with a Bachelor of Science degree in Journalism and Radio-TV & Film. Throughout her career she has worn many “hats.” Theresa has worked in the TV and radio industry, has spent over 20 years in internal and client-facing customer service, and many years in the auto insurance field. She also brings over 8 years in IT experience as an ASTQB--certified software quality analyst.
Originally from the Magic City, Theresa has called both Birmingham and Hayden her home throughout the years. She and her family recently moved back to Blount County where they enjoy the fresh air and beautiful sunrises. Theresa and her husband Jeffrey have one son, Benjamin. She is an active member of Gardendale Baptist Tabernacle. She enjoys spending time with her family whether it be traveling to sporting events, horse shows, or just a lazy day at home.
Just smile and wave!
Payroll Specialist
Zacious Giles joined Payroll & Benefit Solutions in December of 2021 as a Payroll Specialist. She has a background in payroll and dentistry and worked for Buffalo Rock Corporate as a payroll specialist before joining PBS. Zacious also graduated from UAB School of Dentistry Dental Assisting Program and Alabama Dental Hygiene Program. Zacious enjoys learning and constantly adding new skills to her portfolio!
Zacious lives in Hueytown, Alabama with her fiancé, her fur baby, Aubrie, and two boys, Legend and Prince. In her free time, you will find her somewhere in the stands cheering on her boys in their various activities.
To whom much is given, much will be required (Luke 12:48)
Vice President of Client Services
Anna Kathryn Gresham joined PBS in January of 2009 as Vice President of Business Development and Training and is responsible for all business development and client training activities. After 5.5 years managing the Denver office, she and her family have moved to Vestavia Hills.
Prior to joining PBS, Anna Kathryn was an Account Manager for a large IT staffing firm in Atlanta, Georgia. Anna Kathryn graduated from the University of Alabama Summa Cum Laude with a B.S in Family Financial Planning & Counseling and a Minor in Business Administration. She enjoys the outdoors, concerts, reading, and traveling.
Persistence pays off.
Human Resource Specialist
Valerie Guy joined PBS PEO Payroll Services in June of 2022. Valerie comes to PBS with 18 years of operations, recruiting, and staffing experience. Prior to joining the PBS team, Valerie worked as an Operations Manager and as a Recruiter for a Birmingham-based staffing agency. She also has 4 years of experience as an Assistant Buyer and Account Executive in the Cosmetics Industry.
In 1999, Valerie graduated from the University of Montevallo with a Bachelor of Science degree in Family & Consumer Sciences. She enjoys spending time with her family and furry friends!
If you want to be happy, be.
— Leo Tolstoy
Vice President of PEO Services
Tom Hancock joined PBS in October of 2016. He is the Vice Prsident of PEO Services and is responsible for all areas of the PEO.
Tom has more than 25 years of experience in accounting and management. He began his career in the PEO industry in 1999. In 2001, he opened a PEO which he owned for 10 years. Prior to joining PBS, Tom worked in the payroll and insurance industries. He maintains insurance licenses in multiple states.
Tom currently resides in Trussville with his wife, Pam, and their three children. His family are active members of Metropolitan Church Birmingham, Alabama. In his free time, Tom enjoys spending time with his family and hanging out at the lake. He holds a BS degree in Accounting and Management from Jacksonville State University.
From now on, any definition of a successful life must include serving others.
— George Bush
Chief Executive Officer
Jason Harkins started Payroll & Benefit Solutions (PBS) in March of 2005 as its Managing Member. Jason's primary responsibilities include operations management, business development and client relationship management. Prior to joining PBS, Jason worked with Compass Bank for eight years in their Commercial Lending and Auditing areas and also in the healthcare industry holding various positions in mergers & acquisitions, finance and operations areas.
Jason and his wife, Nikki, have two children, Taylor and Colee. He graduated from Auburn University with a Bachelor's in Accounting. Jason is an active member of Mountain Brook Baptist Church and enjoys playing golf and coaching his daughters in sports. He was recognized as a finalist in the Birmingham Business Journal's "CEO of the Year" awards in 2012 and is a member of the Birmingham Venture Club.
We all must suffer from one of two pains: the pain of discipline or the pain of regret. The difference is discipline weighs ounces while regret weighs tons.
— Jim Rohn
Accounting Clerk
Joelle Harrison joined PBS in February 2019 as an Accounting Clerk. Joelle comes to PBS with a background in accounts payable and payroll. In her free time, she enjoys swimming, hiking and watching football with her husband.
Don’t cry because it’s over. Smile because it happened.
— Dr. Seuss
Director of Business Development - PEO
Jessica Hill joined PBS in July of 2017 as a Business Development Officer. Jessica is responsible for PEO business growth activites centered on networking and relationship building with area business owners, current PBS clients, and other business advisors and consultants. She and her husband, Matt, live in Birmingham and have two children, Cohen and Mattilee.
Prior to joining PBS, Jessica worked with Regions Bank for eight years and ServisFirst for two years serving as Assistant Branch Manager, Sales Manager, and concentrating specifically in Cash Management Sales. Jessica graduated from Auburn University in 2004 and majored in Psychology and Child Counseling. She and her husband are advocates of Domestic Adoption and are members of the Catholic Family Services Non-Profits for Adoptions.
Contentment is not the fulfillment of what you want, but the realization of how much you already have.
Implementation Specialist
Katie Jackson joined the PBS team in October 2022 as an Implementation Specialist. Katie came to PBS with 20 years of administrative experience across multiple industries.
Katie lives in Trussville with her husband and their three children. In her spare time, you will find her cheering on her kids in multiple sports, gardening and spending time with friends and family.
If you are outgrowing who you’ve been, you are right on schedule. Keep evolving.
Payroll Specialist
Kelly Jones joined Payroll & Benefit Solutions in 2018 as a Payroll Specialist. Her primary duties include payroll portfolio management, new client set-up and the filing and payment of taxes for various federal, state and local tax authorities, as well as other administrative duties. Kelly is often described as reliable and dependable, and it shows in the care and attention she gives to clients as well as other members of the PBS family.
Kelly grew up and went to school in Alexandria, Alabama. She now resides in Glencoe, Alabama, with her husband, Kip, and their two children.
As for you, brothers, do not grow weary in doing good.
— 2 Thessalonians 3
Senior Payroll Specialist
Syreeta Jones Woods joined Payroll & Benefit Solutions in July of 2021 as a Senior Payroll Specialist. Prior to joining PBS, Syreeta worked for a local manufacturing company for 17 years as their Senior Payroll Clerk. Syreeta brings years of experience in various areas of Payroll and Human Resources as well as Sales, Event Management, Team Building, Training, and HR Law.
Syreeta is widowed with two kids, Kenneshia (25) and KJ (21). KJ is a United States Navy Petty Officer. When she isn’t working, Syreeta is spending time with her two kids, one grandson, sweet dog named Logan, and the rest of her family. She loves shopping, going out with friends, and she is active in her local church where she is on the Media Ministry.
Do what you can while you can, life is short enjoy it to the fullest live, love, laugh.
Senior Training Specialist
Greg Liddle joined PBS in March of 2005 as its initial Payroll Specialist. Greg's responsibilities include payroll portfolio management, filing and payment of taxes for various federal, state and local tax authorities, and software and client database maintenance. Prior to joining PBS, Greg worked for a construction firm as its payroll specialist, processing payroll and handling all tax filings within several states across the country.
Greg and his wife, Andrea, have two children. He graduated from Auburn University with a degree in Finance and has received his Fundamental Payroll Certification from the American Payroll Association. Greg is an avid bowler, participating in competitive leagues since the age of 7.
If at first you don't succeed, skydiving probably isn't for you.
PEO Payroll Specialist
Tara Markham joined the PBS PEO in May of 2021 as a PEO Payroll Specialist. Prior to joining PBS, she processed payroll for The City of Tuscaloosa. She attended Mississippi College on a softball scholarship until ultimately ending up at the University of Alabama. In her free time, you can find Tara traveling, playing the occasional pick-up game, fishing, enjoying the beach, spoiling her nephew and niece, and spending time with family and friends.
Make your heart the most beautiful thing about you.
Payroll Specialist
Kaleigh McDonald graduated from the University of Montevallo with a BS in Human Development and Child Studies with a concentration in Early Childhood Education, and a minor in Mass Communications. She started out her career teaching in Early Childhood Education, then, through a series of twists and turns, found herself, very happily, in client relations. This change led her to PBS in October of 2020 as a Payroll Clerk.
She lives in Helena with her husband, Kyle, daughter, Macy, and their fur baby, Clark Griswold McDonald.
Love and success, always in that order. It's that simple AND that difficult.
— Fred Rogers
Payroll Specialist
Kim Myers started with PBS as a Payroll Specialist in October 2020. She assists her clients in payroll duties, new hires, terminations, tax-related questions, and more. She is a graduate of Troy University and has been in the payroll industry for over 13 years. Kim is married with two sons and spends her free time at the baseball park, the beach, or with friends and family.
Believe in yourself, and anything is possible.
Payroll Clerk
Delona joined PBS in May of 2022 as a Payroll Clerk. Delona brings experience from everything to Apparel Development to Background Screening to School Secretary. She loves building relationships and using her skills to better the people and places she encounters! She has two daughters and three dogs, and she is active in her church.
Smile! It increases your face value!
— Truvy, Steel Magnolias
Tax Clerk
Tina O’Gorman joined the PBS team in April of 2022 as an Implementation Specialist. Prior to PBS, she was a Training Manager and specialized in internal training. She holds a fervent belief that positive results are not accidental, but the result of focus, planning and follow-through.
Tina is a graduate of Faulkner University with a Bachelor of Business Administration. When not spending time with family and friends, Tina enjoys nature walks, reading, baking, and coloring.
Begin to be now what you will be hereafter.
— William James
Human Resources Specialist
Sally Ann Pappas joined PBS in September 2020 as a Business Development Representative. Since then, she has joined the PEO as their Administrative Coordinator. She graduated from the University of Alabama in May of 2020 with a B.S. in Marketing and a specialization in sales. In her free time, Sally Ann enjoys reading, listening to music, and traveling.
Treat people with kindness.
— Harry Styles
Payroll Specialist
Dianna Peck joined the PBS team in April 2020 as a Payroll Specialist. Dianna came to PBS with several years of payroll processing knowledge and had also worked as a PEO Payroll Specialist for PBS PEO Payroll Services.
Originally from Nebraska and an avid Huskers fan, Dianna has one adult son, two grandchildren, and one 4-legged grandson. Her hobbies include sewing, quilting, reading and going to the gym.
God has a reason for allowing things to happen. We may never understand His wisdom, but we simply have to trust His will.
— Psalm 37:5
Senior Payroll Specialist
Dee Porter joined Payroll & Benefit Solutions in 2018 as a payroll specialist. She is responsible for handling all information relative to employees, including payroll processing and payroll tax processing. Described as analytical and thorough, Dee uses these skills to ensure that each person with whom she works is taken care of and that no one is overlooked.
Dee currently lives in Gadsden with her husband, Glen. During her free time, she enjoys watching sports, traveling and spending time with family and friends.
Go the extra mile, it's never crowded.
— Wayne Dyer
Payroll Specialist
Krissy Pruitt joined PBS in June 2017 as an Administrative Intern and then accepted the opportunity to become a Payroll Specialist in 2018. She graduated from Birmingham-Southern College with a B.S. in Business Administration in May of 2017. Krissy is responsible for handling over 100 payroll clients in her portfolio. She lives in Chelsea, Alabama, with her fiance and her two fur babies.
Would I rather be feared or loved? Easy. Both. I want people to be afraid of how much they love me.
— Michael Scott
PEO Implementation Manager
Michelle Ramage joined PBS in 2015 as an Administrative Assistant. Her position quickly evolved into an Implementation Specialist as the company saw a need for an Implementation Department. In 2019, Michelle became the Implementation Manager. As of 2020, Michelle moved over to the PEO branch of PBS and has since become the PEO Implementation Manager. Michelle’s responsibilities include coordinating implementation details, managing special projects, and assisting where needed to ensure that clients receive the best possible customer service. Michelle and her husband, Jason, have three children, too many dogs, and not enough grandkids.
Some pursue happiness, others create it.
— Ralph Waldo Emerson
Tax Clerk
Matthew Rasbury joined PBS in June 2021 as a Tax Intern. Prior to joining PBS, Matthew was employed at Buffalo Rock as a rotating accounts merchandiser. Before entering the workforce, he graduated from Gardendale High School and attended Jefferson State Community College. Outside of work, Matthew is involved with training and teaching martial arts at Gardendale Taekwondo. He currently holds the rank of senior 3rd degree black belt and is training for decided 4th degree in August 2021. Matthew is also heavily involved in literature and music.
There is only one corner of the universe you can be certain of improving, and that’s your own self.
— Aldous Huxley
Implementation Specialist
Christine Raymond started with PBS as an Implementation Specialist in October 2020. Prior to joining the PBS Team, Christine worked in ticketing at the BJCC as the Box Office Manager for 13 ½ years. She is a graduate of the University of South Alabama with a Bachelor of Science in Business Administration. Christine is married with one daughter and loves spending her free time outdoors, walking and spending time with her family and friends.
Kindness is contagious, awesomeness is a choice!
Senior Payroll Specialist
Lisa Reaves joined the PBS team in March of 2017 as a Payroll Specialist. Lisa’s responsibilities include payroll portfolio management, new client set-up, and the filing and payment of taxes for various federal, state, and local tax authorities.
Lisa attended the University of West Alabama where she studied accounting. She has over 24 years of experience in various accounting positions. Prior to joining PBS, Lisa worked for a construction company as its Field Payroll Manager where she processed payroll and paid taxes for multiple states.
Whatever you do, always give 100%... unless you are donating blood.
Senior Payroll Specialist
Nancy Roberson joined PBS in 2006 as a Payroll Specialist. Nancy is one of our original employees and one of the people that helped make PBS what it is today. Her duties include payroll portfolio management, new hire and termination assistance, and client assistance for her 100+ clients.
Nancy is a graduate of Jacksonville State University with a Bachelor of Science Degree in Education. She is a member of the Birmingham Payroll Association and is also a Certified Payroll Professional (CPP). Prior to joining PBS, Nancy worked for a Real Estate Investment Trust and has over 25 years experience in Payroll Management and Benefit Administration.
You are never too old to set another goal or to dream a new dream.
— C.S. Lewis
Marketing Coordinator
Erin Russo joined PBS in November of 2019 as the Marketing Coordinator. She helps to maintain all aspects of our social media, website, marketing materials, and assists the sales team on many of their tasks. Erin has an Associate’s Degree from Jefferson State and has spent the last 4 years in sales. In her free time, Erin enjoys learning and improving her skills in graphic design, photo editing, and photography, traveling anywhere she can, and spending time with her husband, three cats, friends, and family.
The way to get started is to quit talking and begin doing.
— Walt Disney
Business Development Representative
Alex Sullivan joined PBS in July of 2022 as a Business Development Representative. He graduated from Auburn University in 2016. Prior to joining PBS, Alex worked as a Sales Representative with a medical sales company for 5 years and has a passion for bringing his clients the right products.
Outside of PBS, Alex enjoys spending time with his wife, Katharine, and their two golden retrievers, Mowgli and Dodger. When he’s not with his family, you can find Alex on the golf course, watching sports, and volunteering at his church.
Success is not final; failure is not fatal: It is the courage to continue that counts
— Winston S. Churchill
PEO Coordinator
Jeanne Shearer joined the PBS Team in September of 2019 as Director of Business Development and joined the PBS PEO Team in 2021 as the dedicated PEO New Client Coordinator. Jeanne takes all of her years of payroll/human resource experience and knowledge and couples that with her strong organization and processing abilities to help the PEO run smoothly. She works hand-in-hand with our new clients and our team to make the onboarding experience as seamless as possible.
Jeanne brings to PBS 29+ years in the payroll and human resource outsourcing industry, with roles including National Account Executive, Project Manager, and Senior Sales Consultant. Jeanne graduated from the University of Alabama in 1986, majoring in Corporate Finance and Investment Management. She and her husband Tom live in Birmingham and have two grown sons. Jeanne is an active member of St. Stephen's Episcopal Church and enjoys cooking, watching college football and basketball, and spending time with her family and friends.
Virtually nothing is impossible in this world if you just put your mind to it and maintain a positive attitude.
— Lou Holtz
Payroll Specialist
Juana joined PBS as a Payroll Specialist in February 2021. She was born and raised in Brownsville, Texas, and moved to Birmingham in February of 2010. She attended the University of Texas in Brownsville and earned a degree in Business Administration. Aside from working in payroll for the last ten years, Juana also worked as an interpreter for Homeland Security.
Juana says her family is the biggest and most important part of her life. Her daughter is currently attending Wallace Community College where she is working on her criminal justice degree, and her son is a Captain for the Sky West airline group. Her husband, Manuel, does construction contract work. They enjoy spending time together and traveling whenever possible.
In a world where you can be anything, be kind.
— Caroline Flack
Vice President of HR Support Services
As Vice President of HR Support Services, Kay Troupe is responsible for coordinating PBS' human resources consulting services. In this role, she provides HR support ranging from project work to providing total virtual HR support. She joined PBS in August of 2014.
Kay has 40 years of diverse human resources and management experience. She has held several leadership positions, all while working closely with business leaders in various industries to provide HR consulting services, build HR systems, and implement new practices. She has led all major HR functions including policy design, ACA and legal compliance, employee relations, performance management, compensation, training and development, and benefit administration. Prior to joining PBS, Kay worked with a background screening company where she served as the Chief Compliance Officer.
Kay graduated from Auburn University where she earned a Bachelor of Science with a major in Personnel Management and Industrial Relations, and she holds a Masters of Business Administration from Samford University.
Make everyday your masterpiece.
— John Wooden
Payroll Manager
James Waid joined PBS in January of 2015 as a Payroll Specialist. He quickly became the go-to for all payroll-related questions and concerns and provides the Payroll Team with a wealth of knowledge and expertise. James directly manages all other Payroll Specialists and is also a key member of our leadership team. He is a graduate of the University of Alabama with a B.S. in Marketing and Management.
James enjoys spending time with his wife, Makenzie, and two dogs, Theo and Winnie. When he’s not with his family, you can find James exercising, playing golf, watching sports, and hanging out with friends.
I don't care what you did yesterday. If you're happy with that, you have bigger problems.
— GOAT (Nick Saban)
PEO Payroll Manager
Matt Waldrep joined PBS PEO Payroll Services in July of 2020 as a Payroll Specialist. Prior to joining the PBS team, Matt spent the previous 13 years as a Lead Payroll Specialist. When out of the office he enjoys spending time with friends and family while cheering on the University of Alabama, the Atlanta Braves, and Liverpool F.C.
Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.
— Ferris Bueller
Benefits Specialist
Greyson Matthews joined Payroll & Benefit Solutions in July of 2021 as an Operations Specialist. Greyson graduated from the University of Alabama in May 2020 with a B.S. in Public Relations and a minor in Psychology. When Greyson isn’t in the office helping make the payroll world run smoothly, she enjoys spending time with her friends and family at the lake and beach.
You don't always win, but every time you lose, you get better.
— Ian Somerhalder
Benefits Manager
Casilda joined PBS as the Benefits Manager in December 2022. She graduated from Jacksonville State University with a Bachelor’s in Business Management and a concentration in Human Resources. Prior to PBS, Casilda served as a HR Generalist for a Non-Profit organization with over 14 years’ experience in HR, Benefits, Payroll, Employee Relations, and Customer Service. Throughout her experience, Casilda learned that her purpose is to serve, whether it’s giving back to her community, helping a teammate resolve an issue, or making sure employees and clients’ needs are met. Casilda’s goal is to always give her best to fulfil her purpose.
Casilda’s favorite time is anytime she gets to spend time with family and friends. She also enjoys cooking and trying new recipes.
No matter how difficult the challenge is, always stay positive and believe in yourself.
— Kobe Bryant
