
What Do We Need to Do When an Employee Changes Their Name?
August 19, 2025
- Obtain a copy of the employee’s updated Social Security card to upload into the employee’s isolved documents.
- Contact PBS to update the employee’s name in isolved.
- PBS will update the employee’s benefits (if applicable).
- If the change is related to marriage or other qualifying events, the employee may want to update their federal and state tax withholding, and benefit elections (if within 30 days of a qualifying life event).
- If driving is on the employee’s job duties, request an updated version of the driver’s license for your records.
- Update company phone lists, email accounts, business cards, employee badges, uniforms, name plates, etc.
- Work with the employee to determine how best to communicate the name change.